Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the site function, remember your preferences and understand how it is used.

• Strictly necessary: required for the Site and basket/checkout to work. These are always on and do not need consent.
• Preferences: remember choices such as your cookie settings.
• Analytics: help us understand traffic and improve the Site. Loaded only with your consent where required.
• Marketing: used to measure and (where you opt in) personalise advertising. Off by default in consent regions.

When you first visit from a region that requires consent, our cookie banner lets you accept or reject non-essential cookies by category. You can change your decision at any time using the banner or your browser settings, and we honour Global Privacy Control (GPC) signals. Blocking some cookies may affect how the Site works.

Some cookies are set by providers we use, such as our payment processor (Stripe) for secure checkout and fraud prevention, and analytics providers. These third parties process data under their own policies.

Questions about cookies? Email support@heatecph.shop.